Senior Authority Officer

Discover a career with purpose at MBIE

• Are you technically competent in Authority processes and able to undertake assessment and decision making?
• Expand your skills in employment relations and be part of a high performing team within the Employment Relations Authority.
• Coach and mentor Authority Officers to ensure best practice.
• Full time permanent role, Auckland CBD location.
• Salary Range $75,114 - $88,266 +KiwiSaver, +Wellness Benefits.

Tēnei tūranga - About the Role:

We are looking for a Senior Authority Officer to join the Employment Relations Authority (ERA).

 
Bring your experience in providing support, advice, coaching and mentoring to team members to ensure timely and efficient completion of work.

The role will require you to be technically competent and to undertake assessments with sound decision making in regard to your own caseload of files.   You will also be required to support the ERA Business Support Manager and the team to ensure quality and consistency of advice, case management, good administration practice and provide operational case management support to the ERA members.  

The Senior Authority Officer has a key role in ensuring that files within the local office and nationally are effectively and efficiently managed, that parties experience a professional service focused on supporting the needs of the customer and that members of the ERA are provided with high quality information and service.

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required
 

• A proven track record of experience in operating front line response, allocation functions and case management or similar.
• A high standard of organisational skills and ability to prioritise time and workload.
• Experience in coaching and leading individuals or teams.
• Strong written and verbal communication.
• Good knowledge of the relevant employment legislation, operational policy, practice frameworks and business processes and how these should be applied to effectively undertake case assessment and allocation.
• The ability to foster an inclusive working environment that supports, leverages and celebrates diversity.
• Mental agility to multi-task, dealing with ad hoc requests through to completion within tight timeframes, while maintaining a positive outlook.
• You must have the legal right to live and work in New Zealand.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description. When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.  All applications must be submitted via our online process.

Email Jackie Johnson at jackie.johnson@mbie.govt.nz quoting ref MBIE/19703 if you have any further questions.

Applications close on 30th June at 5pm