Senior Registration and Licensing Officer

Discover a career with purpose at MBIE

• Wellington based permanent opportunity
• Join a high-volume, operationally critical team that supports statutory licensing and registration functions across multiple schemes
• Play a key role in reducing application backlogs, supporting high-quality decisions under delegation, and improving frontline service delivery
• Support the Team Leader by mentoring others, handling complex applications, and identifying opportunities to improve quality and efficiency
• Salary range: $68,380 - $77,359 + KiwiSaver + wellness benefits

Tēnei tūranga - About the Role:

We are looking for a Senior Registration and Licensing Officer to join our Occupational Regulation team in Wellington.

This is an opportunity to contribute to services that matter to New Zealanders by supporting occupational licensing and registration schemes across areas such as electrical workers, licensed building practitioners, immigration advisers, motor vehicle traders, auctioneers and pool inspectors.

In this role, you will process applications, maintain public registers, respond to enquiries from the public and practitioners, and make decisions under delegation across a range of licensing and registration functions. You will also take the lead on more complex or higher-risk work and contribute to continuous improvement activities that strengthen quality, timeliness and consistency.

You will bring sound judgement, a strong customer focus, and the confidence to apply legislation, policy, procedures and guidelines in a practical way. You will also provide advice and mentoring to more junior colleagues and help lift capability across the team.

If you enjoy working in a fast-paced operational environment, take pride in high-quality administration, and want to help improve how we deliver frontline regulatory services, we would like to hear from you.

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required
 

• Experience in occupational licensing, registration, or a similar administrative environment where legislation, policy and procedures must be applied accurately
• Proven ability to interpret and apply legislation, policy, procedures and guidelines to support accurate, consistent decision-making.
• Demonstrated experience managing a high-volume workload, including more complex or higher-risk applications, with strong attention to detail.
• Strong written and verbal communication skills, with the ability to respond clearly and professionally to enquiries from the public and practitioners.
• Sound judgement, initiative and problem-solving skills, with the confidence to work under delegation and escalate issues where appropriate.
• A positive attitude and the energy and drive to deliver high-quality work and follow tasks through to completion.
• Ability to support and mentor others, share knowledge, and contribute positively to team capability and performance.
• A continuous improvement mindset, with a focus on lifting quality, timeliness and consistency across processes and services.

Applicants must have the legal right to live and work in New Zealand. Please note that, for this role, there is also a statutory requirement that the successful candidate must not have worked in Immigration New Zealand visa processing within the last two years.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description. 

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

We can't wait to hear from you!

Email Sarah Hutcheson at sarah.hutcheson@mbie.govt.nz quoting ref MBIE/19523 if you have any further questions.

Applications close on Tuesday 2 June 2026.