Senior Business Analyst

Discover a career with purpose at MBIE

• Utilise your strong INZ business understanding and perspective to develop options and solutions that enhance core processes and improve the customer and staff experience in the ADEPT system.
• Build capability to support the growth of INZ’s business analysis practice, sharing your business process and technical understanding.
• Work in partnership with the Delivery Lead, the delivery team, with customers and staff, and stakeholders. 
• Be part of a team responsible for delivering transformational change.
• Permanent full time | Wellington or Auckland. 
• Salary range $101,911 - $121,196 + KiwiSaver + wellness benefits

Tēnei tūranga - About the Role:

We are seeking a Senior Business Analysts to join the Online Services team in the Future Services branch. 
The position will be assigned to the ADEPT workstreams within the scope of the Our Future Services programme, working on building new products or enhancing features on our ADEPT system. You will have a direct working relationship with the Delivery Lead and delivery team, and a reporting line to the Director Online Services. 

Our Future Services is a long-term work programme to deliver a more flexible immigration system that can respond well to change, manages risk more effectively and improves the experience for customers and staff. 

The programme will be delivered through multiple workstreams working in parallel with each workstream implementing key initiatives with set milestone dates.
The Senior Business Analyst will play a critical role in the programme team and be responsible for business analysis that develops options and solutions to improve the customer and staff experience and contributes to the successful implementation of the Programme deliverables and outcomes. 

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required

• Extensive experience of business analysis work including working with impact analysis, tools and methodologies.
• Proven ability to lead, contribute to and participate in delivery teams to identify options, designs and model alternatives for implementation of initiatives, both tactical and strategic.
• Knowledge and understanding of the operations of Immigration New Zealand, MBIE and the mechanisms of government.
• Ability to lead and coach staff to grow the business analysis practice.
• Expertise in user engagement, problem solving, collaboration and continuous improvement to develop options for and solutions for business problems and opportunities. 
  
  

You must be a New Zealand citizen or Permanent Resident visa holder. 

Don't miss this opportunity to join a dynamic team and shape the future of Online Services for INZ.  Apply now and take the next step in your career at INZ.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description. 

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

We can't wait to hear from you!

Email Nik Sharma at nikhil.sharma@mbie.govt.nz quoting ref MBIE/18831 if you have any further questions.

Applications close 18 Janunary 2026