Senior Advisor Product/Senior Advisor Products and Marketing

Discover a career with purpose at MBIE

• Do you have proven experience in delivering or developing customer value by putting customer needs at the centre of your work?
• Can you think strategically and effectively manage relationships with others?
• Can you build trust, inspire and influence people?
• Are you a great written and oral communicator, with an eye for detail?
• Do you enjoy autonomy, a fast-pace, and making a difference?
• 12-month Fixed term roles available to cover parental leave (1x Senior Advisor Product, 2x Senior Advisor Products and Marketing)
• Wellington CBD based 
• Salary $101,911 - $121,196 p.a.

Tēnei tūranga - About the Role:

We have three roles available: (Please indicate your preference on your application noting each application will be considered for roles in both teams)

• 1 x Senior Advisor Product role reporting the Manager Digital Engagement, Small Business and Manufacturing.
• 2 x Senior Advisor Products and Marketing roles reporting to the Manager Products and Marketing. 

These roles sit in the Engagement & Experience Branch, Te Whakatairanga Service Delivery.  Engagement & Experience supports millions of customer interactions each year and works closely with others to ensure customers have the information and education they need to act with confidence. Put simply - we make it easy for people to do the right thing.

The Senior Advisor Product will primarily be responsible for:

• Developing and maintaining content, tools, and resources on the business.govt.nz website. You will lead product development from inception (based on government priorities and small business needs), to research (with research agency), to creation (with our writers and developers), to measuring its impact and maintenance.
• Establishing, building, and maintaining strong working relationships with both internal and external partners and subject matter experts across government and the private sector (i.e. aspects of account management / stakeholder management).
• You will be expected to manage partner/subject matter expert communications, web content, tools and projects whilst also working closely with service providers.
• Click here to view a position description

The Senior Advisor Products and Marketing roles will primarily be responsible for:

• Ensuring our search engine marketing, social media, email marketing, event collateral, webinars, print publications and other marketing activity successfully deliver key content and messages.
• Planning and delivering effective public information campaigns to support legislative changes and other priorities that are designed to allow our customers to make informed decisions.
• Advising on best practice digital and offline marketing and product development to support the work of the wider team.
• In these roles you will have the opportunity to work on multiple projects across a variety of regulatory systems. Experience of working within a regulatory environment and using a variety of channels to drive behaviour change is beneficial.
• Click here to view a position description

Across all three of these roles, we are looking for people with a strong work ethic, a high attention to detail and excellent written and verbal communication skills.
 

We are looking for team-players who are passionate about helping New Zealanders succeed and have the ability to relate to a wide variety of people in different situations.
 

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required:

We are keen to hear from you if you have:

• At least 5 years’ proven experience in delivering or developing customer value by putting customer needs at the centre of your work. 
• Ability to work well in team environments, collaborate with all levels and utilise others experience and skills to achieve your goals for the customer.
• Excellent written and oral communication skills and proven ability articulating complex ideas clearly and confidently with precise attention to detail. 
• Ability to engage and influence partners and subject matter experts. This requires confidence in dealing face-to-face with one-on-one situations or groups and learning quickly about the partners’ perspectives, the detail of their needs, and identifying opportunities of mutual benefit. 
• Ability to work to deadlines and manage multiple projects efficiently and to prioritise competing commitments.
• Strong copy writing (business writing) skills, and ability to focus on key details.
• Sound understanding of online information technology systems, including experience with management of digital communications channels including website and social media.
• Proven experience with marketing communications campaign development and execution.
• Proven ability to develop trust and credibility with partners and subject matter experts and within their own team.

Applicants must be New Zealand citizens or New Zealand permanent residents.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role.

Email Roxana Anderson at roxana.anderson@mbie.govt.nz quoting ref MBIE/16534 if you have any further questions.

Applications close on Friday, 24th January 2025