Principal Ministerial Services Advisor

Discover a career with purpose at MBIE

Wellington Central

Fixed Term until 24 June 2027

Pro Rata Salary 118,000 - 143,000

Are you a highly experienced Ministerial Services professional looking to shape best practice across a large and complex organisation? 

We are seeking a Principal Ministerial Services Advisor to provide expert leadership, advice, and capability development across MBIE's Ministerial Servicing function.

About the Role - Tēnei tūranga:

This is a senior specialist position responsible for providing expert advice and enterprise oversight across ministerial servicing activities. Reporting to the Manager, Strategy, Performance and Operations, you will lead the development of frameworks, policies, guidance, and training that support high-quality and consistent ministerial servicing practices across MBIE.

You'll work closely with business groups and senior leaders to build capability, provide quality assurance, lead continuous improvement initiatives, and support the delivery of complex and high-profile Official Information Act (OIA), Privacy Act, and Parliamentary Question responses.

This is an opportunity to influence ministry-wide practice, drive capability uplift, and contribute to the delivery of a trusted and high-performing Ministerial Services function.

What You'll Be Doing

• Providing expert advice on complex ministerial servicing matters, including OIA requests and Ombudsman complaints.
• Leading the development and review of ministerial servicing frameworks, policies, procedures, and guidance.
• Designing and delivering capability-building initiatives, including enterprise-wide training and communities of practice.
• Providing coaching, mentoring, quality assurance, and technical support to colleagues across MBIE.
• Leading and overseeing responses to enterprise-wide OIA and Privacy Act requests.
• Building strong relationships with stakeholders across MBIE and the wider public sector.
• Identifying and implementing opportunities to improve performance, quality, and consistency.

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required
 

You'll bring significant experience in Ministerial Services and be recognised as a trusted expert in the field. You will also have:

• Expert knowledge of the Official Information Act and Ombudsman guidance.
• A strong understanding of government, Cabinet, and Parliamentary processes.
• Experience developing and implementing frameworks, policies, procedures, and operating models.
• Proven experience coaching, mentoring, and building capability in others.
• Strong strategic thinking and analytical skills.
• Exceptional relationship management and influencing abilities.
• Excellent written and verbal communication skills.
• A relevant tertiary qualification or equivalent practical experience.

Experience working in a Minister's Office or central agency would be advantageous.

About MBIE - Ētahi kōrero mō MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

How to Apply - Me pēhea te tono:

Click here to view a position description. 

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

Email jane.ransfield@mbie.govt.nz quoting ref MBIE/20215 if you have any further questions.

Applications close on 11 October 2026