Manager Ministerial Services BRM

Discover a career with purpose at MBIE

• An important leadership role in BRM, responsible for leading and developing the centralised ministerial services practice and delivery across the group
• Lead a high performing and committed team within the Office of the Deputy Secretary, BRM
• Permanent Role, Wellington CBD
• Salary Range $118,390 - $143,639 + Kiwisaver

Tēnei tūranga - About the Role:

We are seeking a dynamic and experienced leader to take on the role of Manager, Ministerial Services. This is a pivotal position within BRM, responsible for leading a team of skilled advisors and setting the strategic direction for ministerial servicing across the group.

This role requires someone who has: 

• Subject matter expertise in the Official Information Act
• Strong relationship management skills to manage and maintain relationships with key stakeholders at Minister’s Office, Ministerial Services
• Managers and Principal Advisors across MBIE 
• Technical practitioner capability to navigate complex OIA requests
• Proven leadership who can inspire and drive the centralised team to deliver high-quality outcomes and lead innovative process improvements.

You will be a key member of the branch leadership team, contributing to strategic planning, risk management, and continuous improvement initiatives.

Key responsibilities:

• Leading and managing all BRM Ministerial Correspondence, Official Information Act requests, and Ombudsman complaints. 
• Leading ministerial services practice across BRM, liaising with Ministerial offices, providing expert knowledge and expertise to enable complex decision making, contributing technical advice to practitioners and managers, and acting as a point of escalation for senior leaders and ministers’ offices.  
• Coordinating the allocation of incoming work and acting as the key point of contact for the BRM Ministerial Services team across the business.
• Supporting the development and preparation of high-quality advice through peer review and process improvement for the BRM Ministerial Services team. 
• Focus on continuous improvement across the group, ensuring best practice and consistency, 
• Enabling effective decision making and risk management
• Leading a high performing ministerial services team comprised of advisors, senior advisors and a principal advisor, ensuring individuals’ professional and technical development.

You will have proven ability to positively influence others, maintaining positive and effective relationships across the group and enterprise, using your influence others as necessary.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required

• Demonstrated expert knowledge of the Official Information Act, and extensive knowledge of ministerial servicing processes and practice
• Demonstrated experience in and commitment to leading continuous improvement for ministerial services systems and processes 
• Demonstrated political nous, sound judgement and sensitivity to anticipate and mitigate risk and inform and enable decision making
• Excellent communication skills 
• Proven experience developing positive and effective working relationships at all levels, Proven experience building and leading a high performing, engaged team in a large, complex public sector environment
• A flexible, adaptable approach with the ability to respond to changing needs quickly and easily, bringing others along with them
• Appropriate professional or tertiary qualification and demonstrated professional leadership in a relevant area
• You must have the legal right to live and work in New Zealand and be able to satisfy the Ministry’s security clearance requirements.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description.

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

We can't wait to hear from you!

Email Monica Chow at Monica.Chow2@mbie.govt.nz quoting ref MBIE/18512 if you have any further questions.

Applications close at 11.59pm on Wednesday, 29 October.