Identity Resolver

Date:  24 May 2023

Wellington, NZ, 6011

Discover a career with purpose at MBIE


  • Be part of a high performing team and develop a career in identity management
  • Manage identity, detect fraud, and help maintain immigration integrity
  • Salary – $56,425 - $61,528
  • Two Permanent | Two 6mth fixed term/secondment positions available
  • Wellington based




Tēnei tūranga - About the Role:


We have multiple roles in the Identity Services team within the Verification & Compliance (V&C) branch of Immigration New Zealand. V&C works to protect and enhance the integrity of the immigration system.

The Identity Services team offers specialist expertise that support identity and biometric services within INZ. The team performs a variety of functions that include:



  • Manual resolution of automated face, finger, and biographic matching
  • Forensic and biometric services
  • International data sharing and engagement


This position is responsible for undertaking biographic and biometric identity resolution tasks and provides an opportunity to further develop identity management skills and to build knowledge of the immigration system within a learning environment.


In return we offer:


  • An exciting career pathway in identity management, including opportunities to mentor, specialise or pursue qualification as a Forensic Facial Examiner
  • A chance to be exposed to the entire immigration system and develop valuable transferrable skills and knowledge
  • A positive, learning environment with on-the-job training and support

MBIE supports a wide range of flexible working arrangements.  Talk to us about what might work for both you and us. 

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required



  • High attention to and an eye for detail
  • Knowledge of identity management or the ability to acquire knowledge quickly
  • Knowledge, or the ability to acquire knowledge, of facial image comparison techniques 
  • Strong analytical and critical thinking skills
  • Ability to understand and process new information quickly
  • Sound organisational and time management skills

For your application to be considered, you must be either a New Zealand citizen or hold a permanent residency class visa.

As part of the application process, people who are selected to progress through our recruitment processes will be required to undertake (and pass) a face matching test.



Ētahi kōrero mō MBIE - About MBIE:


MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.


  • Mahi Tahi – Better Together
  • Māia – Bold and brave
  • Pae Kahurangi – Build our Future
  • Pono Me Te Tika – Own It


Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.


E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role. 


Email Dorinda at quoting ref MBIE/11356 if you have any further questions.


Applications close 7 June 2023