Front Desk Coordinator

Discover a career with purpose at MBIE

• Be our first point of contact for visitors, clients and staff
• 2 x Permanent full time | Wellington based
• Salary: $55,624.00 - $65,829.00 + KiwiSaver + Wellness benefits
  
  
  

Tēnei tūranga - About the Role:

Be the face of our workplace – where first impressions matter.

Are you a people person with a passion for creating welcoming, professional environments? We’re looking for two Front Desk Coordinators at our new Wellington All of Government office.

In this key role, you’ll provide high-quality, customer-focused support that ensures a smooth and positive experience for everyone who walks through our doors. You’ll be the go-to person for front desk operations, general administration, and access coordination—helping to keep our workplace running seamlessly.

What you’ll be doing:

•    Delivering professional and friendly reception services.
•    Greeting and assisting visitors, staff, and clients with warmth and efficiency.
•    Managing general administrative tasks to support daily operations.
•    Coordinating security access and visitor management systems.
•    Providing helpful information and support to internal and external stakeholders.

Why join us?

This is a great opportunity to be part of a brand new supportive, people-focused team that values professionalism, service, and a positive workplace culture. You’ll play a vital role in shaping the experience of everyone who interacts with our organisation.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required

•    Previous experience in a receptionist or customer service role is preferred.
•    Sound communication and interpersonal skills.
•    Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams); experience with SharePoint or similar systems is a plus.
•    Ability to manage multiple tasks and work efficiently in a fast-paced environment.
•    Excellent organisational skills and attention to detail.
•    A positive attitude and professional demeanour.
•    Ability to maintain confidentiality and handle sensitive information with discretion.
•    Must have the legal right to live and work in New Zealand.
•    Flexibility to work in alternative buildings when required.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role. 

Email Dorinda Te Kiri at dorinda.tekiri@mbie.govt.nz@mbie.govt.nz quoting ref MBIE/17392 if you have any further questions.

Applications close 8 June 2025