Continuous Improvement Advisor

Discover a career with purpose at MBIE

• Help shape how government procurement works through collaboration, insight and practical improvement
• Join an inclusive and supportive team
• 12-month fixed term or secondment opportunity based in Wellington
• Salary: $85,537 - $101,911 + KiwiSaver and wellness benefits

Tēnei tūranga - About the Role:

The Continuous Improvement Advisor is a member of the Discovery, Design and Change team within New Zealand Government Procurement (NZGP).

Each year, the New Zealand Government spends more than $50 billion on goods and services essential to public services, infrastructure, economic growth and the wellbeing of New Zealanders. NZGP is responsible for leading the settings, outcomes and performance of the government procurement system to ensure this spend delivers value.

In this role, you will work collaboratively across NZGP and with public sector agencies to identify opportunities for improvement, understand customer and user needs, and support the design and implementation of pragmatic, fit for purpose solutions. You will apply continuous improvement and change methods alongside business analysis approaches such as reviewing processes, capturing requirements, facilitating conversations and translating insights into clear improvement actions.

This is a hands on, people focused role. You’ll be comfortable facilitating workshops, engaging a wide range of stakeholders, and working alongside service designers, subject matter experts and delivery teams to test, refine and embed improvements. You will also contribute to the development of tools, templates and guidance that support more consistent, efficient and user‑centred procurement practices across government.

As part of a growing function, you’ll help shape how we work together- championing collaboration, customer focus and continuous learning as we build a shared vision for the future of government procurement.

We welcome candidates from a range of backgrounds, including continuous improvement, project delivery, analysis, customer experience or service design adjacent roles.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required

• Experience applying continuous improvement or change approaches to real world problems, including reviewing and improving processes, tools or services
• Experience working in or alongside projects, particularly small to medium sized initiatives, from discovery through to implementation
• Well developed facilitation and communication skills, with the ability to lead workshops, collaborate with diverse stakeholders and bring people together through change
• Strong stakeholder and customer focus, with experience understanding needs, balancing perspectives and shaping workable solutions
• The confidence to influence without formal authority and build trust through relationships
• Experience working in multidisciplinary environments; experience working with service designers or design led approaches is an advantage
• Some business analysis experience, such as process mapping, capturing requirements, analysing impacts, and translating insights into clear recommendations appreciated
• An understanding of government decision making and operating environments is preferred, but not essential
• Clear, professional written and verbal communication
• A collaborative and inclusive approach, contributing positively to team culture
• Accountability, sound judgement and attention to detail
• A structured, persistent and pragmatic approach to problem solving
• The ability to identify risks, manage complexity and remain calm under pressure
• Competency in the Microsoft Office suite (Word, Excel, Outlook)
• Legal right to live and work in New Zealand.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description.

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

Email Danielle Plane at danielle.plane2@mbie.govt.nz quoting ref MBIE/18992 if you have any further questions.

Applications close on Tuesday 14 April 2026, at 11:59pm.