Business Support Manager

Discover a career with purpose at MBIE

• Grow Aotearoa New Zealand for All.
• Join us in a role that sits at the heart of strategic delivery across Immigration New Zealand.
• Wellington-based | Permanent full-time opportunity
• Salary range: $132,417 - $160,472 + KiwiSaver and Wellness benefits

Tēnei tūranga - About the Role:

We’re looking for a skilled and forward thinking Business Support Manager to lead a high-performing business support team within Immigration New Zealand (INZ). This is a pivotal role responsible for ensuring the smooth and effective operational running of the branch and supporting INZ’s strategic direction.

You’ll oversee business planning, financial and performance reporting , governance processes, corporate and parliamentary accountability activities, business continuity, and assurance. You’ll also play a key role in coordinating cross-branch activity and leading key strategic initiatives that contribute to outcomes for all New Zealanders.

The Business Support team is part of a wider INZ business support network.  The Business Support team you’ll lead provides ‘lean-in’ support to two other INZ branches.  Therefore you’ll be responsible for the co-ordination and prioritisation of support to ensure support is provided in a balanced way at the right time, and in the right place.

This role reports directly to the Associate Deputy Secretary Immigration, Immigration New Zealand.

What you’ll be doing:

As our Business Support Manager, you will:

Lead business support and strategic planning

• Drive the business planning process for the branch, ensuring alignment with INZ and MBIE priorities.
• Identify emerging strategic issues and integrate these into planning and decision-making.
• Provide insight and collaboration across INZ to shape future strategic direction.
• Lead branch financial reporting, budgeting processes, and performance insights.
  
  

Deliver accountability and assurance

• Manage corporate and parliamentary accountability work (e.g. Annual Report input, OIAs, budget processes, Select Committee material).
• Oversee business continuity planning and branch assurance activities.
  
  

Lead people and build capability

• Lead, coach and develop a small team, ensuring exceptional performance, engagement, and capability growth.
• Identify future capability needs and implement strategies to address them.
  
  

Build strong relationships

• Form trusted relationships across INZ, MBIE, and with external stakeholders.
• Contribute to a collaborative branch culture that shares knowledge and drives improvement.

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required

We’re seeking someone with:

• A proven leadership background in business planning, financial management, or business analysis.
• Strong strategic thinking skills and the ability to see patterns, trends, and connections.
• Highly developed financial, analytical, and problem solving abilities.
• Demonstrated experience improving processes and lifting productivity.
• Understanding of Government structures, planning, and reporting.
• Experience managing risk, projects, and organisational performance.
• A collaborative and motivating leadership style that brings out the best in people.
• A tertiary qualification in Business Management or a related field, or equivalent experience.

You must also:

• Be a New Zealand citizen or permanent resident class visa holder.
• Be able to obtain and maintain a national security clearance.
• Consent to relevant credit checks.

Why join us?

At MBIE, Hīkina Whakatutuki, our purpose is Grow Aotearoa New Zealand for All. Our work touches the daily lives of New Zealanders and we are guided by Te Tiriti o Waitangi, partnership, good faith, and active protection.

You will join a team of public service leaders committed to service, integrity, and making a meaningful difference. This role offers scope to influence strategic outcomes, develop strong networks, and contribute to shaping the future of Immigration New Zealand.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description.

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process. We can't wait to hear from you!

Email Nik Sharma at nikhil.sharma@mbie.govt.nz quoting ref MBIE/19147 if you have any further questions.

Applications close on Sunday, 15 March 2026