Business Change Lead

Discover a career with purpose at MBIE

• New Year, new opportunity | start date in January 2026
• Support Immigration New Zealand (INZ) to successfully deliver business change.
• Understand, plan, manage, and evaluate individual business changes.
• Salary | $101,911 - $121,196 + KiwiSaver + wellness benefits. 
• Permanent full time| Wellington, Auckland, or Christchurch.

Tēnei tūranga - About the Role:

The Business Change team ensures change across the immigration system is adopted, embedded, and customer-centric. The Business Change Lead plays a crucial role in this process by assessing the change impact on our people, identifying and coordinating change activities, and evaluating change adoption.

The team is part of the wider Immigration Design and Assurance branch, which contributes to the immigration system by designing and delivering change that meets the needs of our people and our customers.

As a Business Change Lead you will be responsible for:

• Supporting the Manager Business Change to deliver key objectives under the Immigration Design and Assurance branch plan, and continuously improve Business Change team ways of working
• Applying change management principles, processes, and tools to support impacted areas to transition from current to future state, and enabling the change to be successfully adopted and embedded.
• Managing and supporting business change activities by building relationships, collaborating with related teams and functions, providing advice, and evaluating the effectiveness of business change activities.
• Working with a diverse range of key stakeholders at all levels across MBIE.
• Building business change capability and maturity across the immigration system by supporting and advising leaders in their roles as change champions and sponsors.
• Managing, developing, and identifying improvement opportunities for business change management approaches, and suggesting mitigations for potential risks to successful change.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required

• Exceptional written and oral communication skills including strong active listening skills.
• Strong planning and organisational skills, particularly in a project or change management context
• Proven experience in establishing and maintaining strong stakeholder relationships.
• Ability to be flexible and pragmatic, and to quickly adapt to changing needs in a dynamic, sometimes ambiguous, and fast-moving business environment. 
• Good understanding of the change process and how people go through a change.
• Knowledge of change management principles, methodology and tools, and commitment to ongoing learning and development.
• Must be a New Zealand citizen or Permanent Resident 

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description. 

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

We can't wait to hear from you!

Email Dorinda Te Kiri at dorinda.tekiri@mbie.govt.nz quoting ref MBIE/18645 if you have any further questions.

Applications close 23 November 2025