Resolutions Analyst

Date:  23-Sep-2022

Wellington, NZ, 6011

Discover a career with purpose at MBIE


  • Develop a career within Immigration New Zealand
  • Be part of a supportive, passionate and dynamic team
  • Wellington based permanent opportunity
  • Salary range: $71,119-$84,187

Tēnei tūranga -

About the role:

This is an exciting opportunity for a dynamic and motivated Resolutions Analyst to join the Immigration Resolutions Team, Enablement Group, Immigration New Zealand.


The Ministerial Team and Deportation Team within Immigration Resolutions are responsible for providing Ministers and senior officials within INZ and the Ministry with accurate objective and timely information, analysis and advice, in order to support their decision-making on complex immigration cases and issues.



The Ministerial Team primarily work on requests made to the Associate Minister of Immigration, regarding their immigration status. Often the request is for a visa as an exception to immigration instructions.


The Deportation Team work on cases where residence class visa holders are potentially liable for deportation. Deportation liability can arise due to many situations and the Deportation Team manage this process. 

Resolutions Analysts within the Ministerial and Deportation Teams write case reports for decision makers which provides them with all the information they need to make a decision on an individual immigration case. 


What We Offer:


  • Enjoy the challenges associated with providing superb quality and timely services in a complex operational environment
  • Work with a supportive, passionate and dynamic team
  • Gain experience in and develop your skills further within Immigration New Zealand

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and experience required:


  • Excellent analytical ability with a great eye for detail and an ability to work consistently with a high level of accuracy
  • Strong written and communication skills
  • Knowledge of Immigration policy, procedures and related issues
  • Proven time management skills with the ability to work both independently and collaboratively
  • A flexible and responsive approach
  • Excellent ability in creating key stakeholder relationships, with a strong customer service focus
  • A good standard of computer literacy and data entry

Ētahi kōrero mō MBIE -

About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

  • Mahi Tahi – Better Together
  • Māia – Bold and brave
  • Pae Kahurangi – Build our Future
  • Pono Me Te Tika – Own It


Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono -

How to apply:

Click here to view a position description. All applications must be submitted via our online process.  Email Sarah Hutcheson at quoting ref MBIE/8131 if you have any further questions.


Applications close on Friday 7 October 2022.