National Manager Collections and Triage

Date:  17-Aug-2022

Wellington, NZ, 6011

Discover a career with purpose at MBIE


  • Salary Range: $132,417 - $160,472. Permanent role.
  • An exciting opportunity for an experienced National Manager to join MBIE Intelligence within the Data Insights and Intelligence branch.  
  • Location: Wellington, Auckland or Christchurch

Tēnei tūranga -

About the role:


This role owns the doctrine and Standard Operating Procedures for Intelligence collections, including MBIE Intelligence’s Field Intelligence capability, and leads the National Prioritisation Process (NPP) triage process and capability. 

The National Manager Intelligence Collections and Triage will be responsible for strategically planning and managing the Intelligence Collections and Triage work for MBIE Intelligence and ensuring current and future requirements are identified, developed, and planned for. 

The Manager Intelligence Collections and Triage will be responsible for:


  • Leading a centre of excellence of Intelligence collection. 
  • Delivery of Collections and Triage work programme.
  • Driving continuous improvement of Collections and Triage tools and processes 
  • Building and maintaining senior stakeholder relationships across MBIE and across the New Zealand Intelligence Community. 
  • Successful delivery of key projects. 
  • Actively leading and supporting the Intelligence practice and profession. 

About the Team


The Field Collections team collects information from the operational environment to inform decisions by MBIE customers to drive regulatory decisions and activities, inform policy decisions, and/or feed into strategic initiatives. This information most commonly highlights risks or identifies opportunities. The team includes the Field Intelligence Officers (FIOs), who are geographically dispersed, but maintain the ability to come together nationally, to work on a particular incident or large-scale operational request. The Collections team currently work to two main regulatory customers, Immigration New Zealand (INZ), and Te Whakatairanga Service Delivery (TWSD) - in support of: non-compliance investigations; regulatory enforcement; sector engagement strategies; and policy setting - although this customer base is expected to expand. The team also focus on general relationship building across the All-of-Government space as well as non-Government community groups. In the public sector, they represent MBIE Intelligence at a number of inter-agency groups.


Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and experience required:

  • Demonstrated impactful leadership and experience in Intelligence Collection. 
  • Proven experience in managing intelligence priorities. 
  • A strategic thinker who sees connections between various aspects of the organisation and the implications for their business unit. 
  • A comprehensive understanding of New Zealand’s regulations and compliance frameworks regarding intelligence collections. 
  • Ability to identify and appropriately manage risk, including organisational reputation. Actively applies risk reduction strategies and techniques when required. 
  • Proven experience in operational management including the application of strategies, frameworks, business planning, forecasting, policies, processes and systems. 
  • Highly successful interpersonal skills, with the ability to develop and maintain credible and respected relationships with the diverse external New Zealand Intelligence community and internal MBIE networks. 
  • Thorough working knowledge of management theory and practice including change management. 
  • Proven ability to develop trust and credibility, and strategic relationship management experience. 
  • Sound appreciation of corporate management disciplines and techniques. 
  • A comprehensive understanding of the Public Sector environment and a demonstrated understanding of regulatory and intelligence processes, including Government decision-making and operating procedures. 
  • Demonstrated understanding of the protocols and processes required when working with protective security requirements, including highly classified material. 
  • Demonstrated experience in developing and maintaining an environment focused on continuous improvement to enhance organisational performance. 
  • Maintain expert knowledge in intelligence practice. 
  • Tertiary qualification, or extensive and comparable relevant experience. 
  • Employment requires the candidate to be a New Zealand citizen or resident who has resided continuously in this country for 10 years, OR a citizen of Australia, Canada, the United Kingdom, or the United States of America, and have resided continuously in one or more of those countries for the past 10 years prior to application, with a background history which is verifiable and can be assessed as appropriate by the NZSIS towards a recommendation of suitability for a security clearance at a high level. 
  • Credit check required.

About MBIE

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

Mahi Tahi – Better Together
Māia – Bold and brave
Pae Kahurangi – Build our Future
Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga. 

About MBIE Intelligence

The purpose of MBIE Intelligence is to actively enable decision-maker advantage at strategic, operational and tactical levels for MBIE business units, the Executive, our Ministers, and domestic and international partners. 

To deliver this, MBIE Intelligence produces intelligence products designed, developed and delivered to support decision-maker advantage. 

Through the provision of relevant and timely intelligence products, MBIE Intelligence is instrumental in supporting Te Ara Amiorangi (Our Path, Our Direction) and Hīkina Whakatutuki (Grow New Zealand for All). 

MBIE Intelligence takes a leading role in ensuring ongoing and enhanced coordination between MBIE business units and other domestic governmental intelligence functions and overseas partner agencies. 

Through the leveraging of collective knowledge and skills, MBIE Intelligence positions itself as a leader in the intelligence function within MBIE.

Me pēhea te tono -

How to apply:

Click here to view a position description. All applications must be submitted via our online process.  Email Jackie Johnson at quoting ref MBIE/7281 if you have any further questions.


Applications close on Monday 22 August 2022 at 5pm