Senior Investigator

Date:  16-Mar-2023

Auckland, NZ, 2104

Discover a career with purpose at MBIE


  • Hands on operational role
  • Genuine career and development opportunities and a supportive team environment 
  • An opportunity to make a real difference
  • Central Auckland location
  • Salary range: $81,942-$97,832

Tēnei tūranga - About the Role:


Be part of a high profile team improving the New Zealand tenancy system to ensure healthier, safer homes for all those renting in New Zealand. 


As a Senior Investigator you will play a key role in ensuring that New Zealand residential landlords have both the confidence and information to ensure compliance with the Residential Tenancy Act (RTA).  You will not only investigate landlords, but partner with other regulators, government agencies and local authorities to lift the levels of compliance in the residential tenancy sector.   

While we will strive to resolve tenancy disputes early through our dispute resolution process or self-resolution there will be times where a greater level of investigation is required, in particular where tenants are vulnerable and/or the nature of offending and breaches are serious. 


In this role you will be responsible for the more complex, systemic and serious breaches where there is significant risk to tenant wellbeing, health and safety.  These investigations require a methodical, inquisitive and analytical approach to gathering evidence. This will often mean leading or coordinating in multi-agency operations targeting serious breaches or offending.  The outcome of these investigations will draw media and public interest so experience producing high quality reports and evidence suitable to the level of tribunal or court presentation is preferred. 


You will also be part of a team responsible for ensuring our compliance and investigative practice is of a consistently high quality.  You will achieve this through influence and being a leading person in the team’s quality assurance processes.   You will also be a ‘go to’ mentor and coach for other Investigators and Compliance Officers within the team. 

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required

  • Thorough understanding and experience using investigative techniques and methods
  • Proven ability to interview, produce reports, liaise with enforcement agencies and act as witness in Court
  • Excellent understanding of legislative framework surrounding investigations; e.g. Criminal Procedures Act, rules of evidence, Bill of Rights
  • An understanding of practice leadership and quality assurance 
  • Proven success managing large stakeholder groups and working on multi-agency operations
  • Strong relationship builder, confident communicator with an open and approachable coaching style.

Ētahi kōrero mō MBIE - About MBIE:


MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

  • Mahi Tahi – Better Together
  • Māia – Bold and brave
  • Pae Kahurangi – Build our Future
  • Pono Me Te Tika – Own It


Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role. 


Email Sarah Hutcheson at quoting ref MBIE/10754 if you have any further questions.


Applications close on Thursday 30 March 2023