Refugee Health Liaison Administration Officer

Discover a career with purpose at MBIE

• Join a small, committed team supporting the health needs of refugees arriving in Aotearoa New Zealand.
• Based at the Māngere Refugee Resettlement Centre as part of Immigration New Zealand’s Refugee and Migrant Support branch.
• Permanent full-time opportunity
• Salary range: $60,727 - $70,625 (depending on experience) + KiwiSaver & wellness benefit

Tēnei tūranga - About the Role:

As a Refugee Health Administration Officer, you will provide administrative support to the Refugee Health Liaison Team and help ensure the quality and consistency of the team’s work. This role supports the coordination of health-related information, communication with internal and external stakeholders, accurate data entry and reporting, and the smooth running of team administration. You will work closely with your manager and team members in a fast-paced environment where attention to detail, sound judgement, and strong organisation are essential.

• Provide timely, accurate and professional support to internal and external stakeholders, including responding to queries and coordinating communications.
• Support the Refugee Health Liaison Team with administration for meetings, correspondence, file management, and office processes.
• Maintain accurate physical and electronic records, ensuring confidential and sensitive information is handled appropriately.
• Enter, transfer and manage health-related information across relevant systems with a high level of accuracy and attention to detail.
• Prepare reports and collate information to support team operations, including material for High Needs meetings and contract reporting.

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required

To be successful in this role, you will bring:

• A background in medical administration is preferred.
• Knowledge of the health system, primary care, or Patient Management Systems would be an advantage.
• Proven ability to quickly learn new systems, health-related knowledge, and terminology.
• Strong communication skills and the ability to work collaboratively as well as independently.
• The ability to manage fluctuating workloads in a fast-paced and changing environment.
• Experience using information systems and computer technology, including accurate and timely data entry.
• A positive and respectful approach to working with people from different cultures, genders, and abilities.
• A commitment to producing high-quality, accurate work and meeting deadlines.
• The ability to gain and maintain a national security clearance as required.
• You must be a New Zealand citizen or hold a permanent residence visa.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description.

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role. All applications must be submitted via our online process.

We can't wait to hear from you! Email Nik Sharma at nikhil.sharma@mbie.govt.nz quoting ref MBIE/19655 if you have any further questions.

Applications close on Wednesday, 24 June 2026