Mediator (Employment)

Discover a career with purpose at MBIE

• Do you want to help people understand each other’s perspective and find ways to resolve their differences?
• Are you an experienced Mediator?
• Do you understand the New Zealand employment jurisdiction? 
• Industrial relations experience is an advantage. 
• Salary $96,453-$121,196 +KiwiSaver +Wellness Benefits. 
• Permanent, full-time role based in either Auckland/Hamilton/Wellington. 

About the Role - Tēnei tūranga:

Help people find a way forward. 
 

As a Mediator, you'll play a vital role in helping people resolve their employment disputes and support constructive employment relationships. Each day brings a new opportunity to make a difference in people's lives.   

Working under the Employment Relations Act, you'll facilitate conversations that allow people to have their voice heard, better understand each other, explore options, and work towards an agreed solution. This may involve meeting with people together or separately, either in person, online, or over the phone.  

Few mediation roles offer the breadth of experience available in our Dispute Resolution team. You'll develop through a diverse range of employment disputes, from individual workplace disputes to learning large-scale collectives and industrial action. You’ll work with employees, employers, businesses, unions, representatives and advocates. This variety provides outstanding opportunities to develop your skills and broaden your experience across the full employment relations landscape.

We're looking for someone who enjoys working with people and remains calm and impartial in complex or high-conflict situations. You'll be skilled at building trust, creating a safe environment for discussion, and supporting people from diverse backgrounds through a fair and accessible process. 

This is a rewarding opportunity to use your mediation, conflict resolution and legal analytical skills to make a meaningful impact for New Zealand workplaces every day.

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required
 

• Understanding of employment legislation and employment relations.
• Collective bargaining or industrial relations experience is an advantage.
• Mediation accreditation (or equivalent experience), with the ability to use other a range of dispute resolution techniques to help resolve complex cases. 
• Experience working with people in sensitive contexts, with the ability to respond appropriately to a wide range of needs, perspectives, and lived experiences across diverse communities.
• Demonstrated empathy and active listening skills, with the ability to remain impartial (or multi-partial) and work constructively with parties holding differing views and interests.
• Strong written and verbal communication skills.
• Adaptable and resilient, with strong organisational skills and the ability to manage a caseload in a fast-paced environment. 
  Ability to travel within New Zealand as required.
• Legal right to live and work in New Zealand.

About MBIE - Ētahi kōrero mō MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

How to Apply - Me pēhea te tono:

Click here to view a position description. When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role. Alll applications must be submitted via our online process.

Email Jackie Johnson at jackie.johnson@mbie.govt.nz quoting ref MBIE/19933 if you have any further questions.

Applications close on 19th August at 5pm