Investigator

Discover a career with purpose at MBIE

• Use your investigative skills to support fair, lawful and evidence-based regulatory outcomes
• Work across several occupational regulation schemes, with an interesting and varied caseload
• Contribute to public confidence by investigating complaints and regulatory breaches
• 1 x permanent position based in Auckland or Wellington
• Salary range: $85,537–$101,911 + KiwiSaver and wellness benefits

About the Role - Tēnei tūranga:

Occupational Regulation is a cross-sector team responsible for several occupational licensing and registration schemes, including Immigration Advisers, Electrical Workers, Licensed Building Practitioners, Motor Vehicle Traders, Auctioneers and Pool Inspectors. Over time, other licensing and registration schemes may come into or out of Occupational Regulation.

As an Investigator, you will play an important role in protecting the public and supporting confidence in occupational regulation. Reporting to the Manager Investigations, you will investigate complaints and alleged regulatory breaches across the schemes Occupational Regulation supports, applying legislation, evidence and sound judgement to reach robust recommendations.

This is a varied and meaningful role where no two matters are the same. You will assess information, identify relevant issues, engage with complainants, practitioners, Boards and other stakeholders, and prepare clear investigation reports that support fair and defensible decision-making. You may also support matters that proceed to disciplinary or court processes.

You will join a fast-paced, collaborative and supportive team that works across complex regulatory environments. We are looking for someone who brings curiosity, resilience, strong analytical skills and a commitment to continuous improvement, quality and natural justice.

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required
 

• Experience in investigations, compliance, enforcement, complaints handling or a comparable regulatory environment
• A curious and questioning approach, with strong attention to detail and the ability to test information objectively
• Sound analytical skills, including the ability to assess large volumes of information, identify key issues and make robust recommendations
• Proven ability to interpret and apply legislation, policy and procedures in a practical and legally sound way
• Strong written communication skills, including experience preparing clear, well-reasoned reports, advice or decision documents
• Good judgement, discretion and professionalism when working with sensitive information and people affected by complaints
• Confidence engaging with a range of stakeholders, including complainants, regulated practitioners, legal advisers, Boards and other regulatory partners
• Knowledge of tribunals, regulatory Boards or court processes would be an advantage
• Excellent time management skills, with the ability to prioritise competing demands, work under pressure and meet deadlines in a changing environment
• Must have the legal right to live and work in New Zealand

About MBIE - Ētahi kōrero mō MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

How to Apply - Me pēhea te tono:

Click here to view a position description. 

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

We can't wait to hear from you!

Email Sarah Hutcheson at sarah.hutcheson@mbie.govt.nz quoting ref MBIE/19911 if you have any further questions.

Applications close on Friday 14 August 2026.