Auckland Policy Office - Business Support Coordinator

Discover a career with purpose at MBIE

• Always wanted to work in Government administration?
• Permanent, fulltime position based in the CBD close to Commercial Bay and Britomart transport   
• Be part of a dynamic unique office environment making a difference for Aucklanders, and New Zealanders. 
• Salary range $60,727 - 70,625 + Kiwisaver

Tēnei tūranga - About the Role:

An exciting opportunity has arisen for a Business Support Coordinator with the Auckland Policy Office.  As part of a small but critical and supportive team you’ll be working in a dynamic and changing environment, you will be supporting key business functions within the office.  Being front of house, you’ll have a range of activities to keep you busy, and no two days are the same, so if you are looking for a fast paced role that will keep you on your toes, read on!

This is a key, dynamic role in a unique environment and is first point of contact for a large number of stakeholders, providing high level, quality administrative, operational and customer service support in NZ’s largest multiagency collocated office.  The roles service a wide range of internal and external stakeholders, Chief Executives and senior government officials, cross-agency visitors, the PM, Ministers and their staff, and staff of the APO.  

The ideal candidate will possess strong communication skills, a positive flexible attitude, and the ability to prioritise, then reprioritise according to daily activities.  The role requires the ability to:

• Effectively manage competing priorities
• Provide a welcoming ‘front of house’ reception service, orientating and inducting new people to the office
• Provide proactive efficient complex co-ordination working across multiple agencies, using sound judgement, and the flexibility to adapt to constant change, responding to the increasing demand of a multistakeholder office environment of approximately 140 people. 
• Work closely with the other members of the Business Support team, co-ordinating across roles to ensure a high level of administrative service provision and building on team efficiency
• Manage and co-ordinate meeting room bookings and events, using Outlook calendars, Teams and Zoom
• Remain calm and professional under pressure
• Maintain a high level of critical attention to detail
• Communicate information clearly, both orally and written, in a manner and style appropriate to the intended audience
• Maintain a high degree of confidentiality and manage sensitive information
• Actively support activities and demonstrate values that enhance the development of positive culture in an environment consisting of different agency cultures.  

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required
 

• Government administration experience highly desirable but not essential 
• Experienced in the use of Outlook calendars to manage high volume meeting and event co-ordination
• Office experience in co-ordination of administration services including Facilities 
• Experience in finance functions – coding, checking and processing invoices
• Proven ability in Microsoft 365 software applications
• Wide ranging knowledge and experience in providing quality responsive administration support
• Previous experience in roles requiring stakeholder management and influencing
• Strong attention to detail
• Analytical and critical thinking skills

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role. 

Email Jess Dalbeth at jess.dalbeth@mbie.govt.nz quoting ref MBIE/16516 if you have any further questions.

Applications close on Monday 27 January 2025 (midnight)