Administration Coordinator

Discover a career with purpose at MBIE

• Permanent Full-time opportunity
• Auckland Airport and other Auckland Office Locations
• Provide quality administrative and operational support services to the Immigration Border Operations team.
• High level of integrity in all transactions and interpersonal contacts, clerical, and general administrative support services.
• Salary range: $55,624 - $65,829 + KiwiSaver & Wellness benefit

Tēnei tūranga - About the Role:

We are seeking an Administration Coordinator to provide high quality administrative and operational support to the Immigration Border Operations team. This is an on-site role and would ideally be suited to an organised and motivated individual with strong communication skills, sound judgement, and the ability to work confidently in a fast paced operational environment.

You will contribute to the effective delivery of border operations through the provision of clerical, coordination, and administrative support, while always upholding MBIE and Immigration New Zealand values. The role requires a high level of integrity, discretion, and professionalism, along with a strong customer service focus.

You will be part of a skilled and dedicated team committed to supporting frontline border operations. The role works closely with Border Officers and the airport management team, supporting operations both at the airport and or other offsite locations. This is an opportunity to experience meaningful work in a dynamic operational setting and contribute directly to Immigration New Zealand’s border outcomes.

Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and Experience Required

• Strong organisational and time management skills, with the ability to manage competing priorities.
• High attention to detail and accuracy, particularly when handling sensitive or regulated information.
• Clear and professional written and verbal communication skills.
• Demonstrated customer service capability, including the ability to remain calm and solutions focused under pressure.
• Well developed computer skills, including experience with Microsoft Office applications.
• Ability to quickly learn and confidently use internal systems, databases, and document management tools.
• Sound record keeping, data entry, and document coordination skills.
• Demonstrated integrity, discretion, and professionalism.
• Ability to work both independently and collaboratively within a diverse team.
• Adaptability and resilience in an operational and rotational work environment.

Kia angitū ai koe i tēnei tūranga – To be successful in this role:

• 1-3 years’ experience in an administrative coordination or support role, ideally within an operational environment.
• Proven ability to support frontline or business critical teams.
• Strong organisational, communication, and customer service skills.
• Experience managing confidential information appropriately.
• Confidence using computer systems and learning new tools.
• Ability to work effectively with a wide range of stakeholders, both independently and as part of a team.

Desirable (but not essential):

• Experience in an airport, border, or security controlled environment.
• Knowledge of public sector processes or values.
• Experience supporting shift based or rotational teams.
  
  

To apply for Immigration New Zealand roles, applicants must be New Zealand citizens or New Zealand permanent residents. You must also be eligible to obtain and maintain appropriate airport security clearances (check your eligibility here). Note, it is essential to have no criminal convictions to obtain the necessary clearances.

Ētahi kōrero mō MBIE - About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono - How to Apply:

Click here to view a position description.

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role. All applications must be submitted via our online process.

We can't wait to hear from you! Email Nik Sharma at nikhil.sharma@mbie.govt.nz quoting ref MBIE/19329 if you have any further questions.

Applications close on Sunday, 26 April 2026