Carrier Infringement Officer

Date:  17-Jan-2023

Auckland, NZ, 2022

Discover a career with purpose at MBIE


  • Are you a great communicator and a proactive, self-starter?
  • You will be ensuring our carriers meet their obligations by identifying and investigating any breaches and preparing prosecutions when required
  • Auckland Airport based, permanent position, car parking available
  • Salary range $71,119 - $84,187

Tēnei tūranga -

About the role:


The Carrier Infringement Officer supports Immigration Border Operations by ensuring they meet their legal carrier responsibilities under the Immigration Act 2009. 

Carrier Infringement Officers enforce carrier obligations by identifying carrier breaches and responding to these in the most appropriate manner (including support, infringements and preparing prosecutions when required). This forms part of a layered approach to managing immigration risk to New Zealand’s border.


In return we offer:


  • A dynamic, fast-paced environment where every day is different
  • That you will be well supported by your manager and team to ensure you are able to achieve your tasks 
  • MBIE supports a wide range of flexible working arrangements.  Talk to us about what might work for both you and us.


Ngā pukenga me ngā wheako e hiahiatia ana -

Skills and experience required:


  • Ability to communicate with a wide cross section of people from various backgrounds, cultures, and organisations 
  • Ability to build strong relationships with a wide cross-section of people from various backgrounds, cultures and organisations
  • Ability to negotiate with third parties and external agencies to achieve a desirable outcome
  • Ability to exercise superb judgement taking into account unique customer circumstances, broader considerations and constraints of legislation and/or policy 
  • Sound decision making ability under pressure, with limited information and within short timeframes 
  • Ability to handle difficult and sometimes aggressive passengers, and or other parties in an appropriate manner 
  • Demonstrate resilience by successfully managing time, workload and stress levels
  • Develop lateral solutions to solve problems and manage risk 
  • Maintaining self-motivation, and displaying the energy, urgency, and determination to achieve 
  • Flexibility in approach to the working day and the activities at hand 
  • Correctly interpreting legislation and policy
  • Accurately following internal procedures and instructions
  • Communicating fluently in the English language, both written and oral
  • High level of computer literacy  
  • Credit check required 
  • Police vetting 




  • May need to gain and maintain a national security clearance at CONFIDENTIAL level
  • Must hold or be able to gain a practicing Immigration or Border officer warrant
  • Must be able to hold or obtain and maintain an Aviation Security clearance


For your application to be considered, you must be either a New Zealand citizen or hold a New Zealand permanent residency class visa.  You must also be able to obtain and maintain the necessary aviation security clearance (more information can be found here).

Ētahi kōrero mō MBIE -

About MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

  • Mahi Tahi – Better Together
  • Māia – Bold and brave
  • Pae Kahurangi – Build our Future
  • Pono Me Te Tika – Own It


Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Me pēhea te tono -

How to apply:

Click here to view a position description. All applications must be submitted via our online process.  Email Emily Boyd at quoting ref MBIE/9786 if you have any further questions.


Applications close on Sunday 29 January 2023